How to Order –
Online –
This website has a secure online shopping cart. Card payments are securely processed by Sage Pay and Paypal. Please note we do not store or have access to any of your card information, this is all handled by the aforementioned providers.
Telephone or Fax -
UK customers dial 01582 763061.
Overseas customers dial +44 1582 763061.
Mail -
Calpe Miniatures,
47, Dalkeith Road,
Harpenden,
Herts.
AL5 5PP
UK
We now offer discounts for larger orders as follows –
10% off figures valued £150 and over.
Postage and packing –
UK and BFPO - P&P 12% of order value (minimum of £4).
Europe (EU) – P&P 20% of order value (minimum of £6).
USA and Canada – P&P 25 % of order value (minimum of £6.50).
Australia New Zealand and Rest of the World – P&P 30% of order value (minimum of £6.50)
The P&P rate is calculated on the order value before any applicable discount rate is applied.
We reserve the right to change our P&P rates without notice.
Method of dispatch -
Orders under 2 Kg are dispatched using Royal Mail. Orders above this weight are dispatched using a courier service such as UPS. Please advise us if you live in a remote area as some couriers will apply a heavy surcharge if this is the case. Couriers also require a contact telephone number, so please supply us with this information when you place your order.
We are not responsible for any customs duties payable on the consignment at the point of entry into the country of destination.
IMPORTANT: Please read the following before ordering.
Calpe Miniatures really is a one-man business. Although I now have a part-time packer and caster, I sculpt, mould, cast, pick and pack most of the figures you order myself. For the foreseeable future this will remain the case. This means that I cannot promise customers a fast turn-around service. I send your order when I can. If your order arrives on a day when I happen to be packing, you may receive it within 24 hours. On the other hand if your order arrives while I am making a run of production moulds; a particularly intensive and exhausting process; you may have to wait up to two weeks for your figures. If you cannot wait for your figures, Calpe Miniatures will not suit you. I can only assure you that your order will be dealt with as soon as I have a chance.
Please note that Calpe Miniatures closes down during the month of August. The last orders get sent out on the 31st of July and the first new orders are accepted on 1st September.